Blog Posts - Interactive Voice Response



Matrix Strengthens its Reach in Contact Center Solutions with Interoperability of Teckinfo Solutions

FOR IMMEDIATE RELEASE Free Press Release Submission Matrixcomsec.com           Press Release Distribution Matrix Comsec is a leading manufacturer and provider of VoIP telephony solutions such as IP Phone Systems, VoIP Gate...
by Free PR Online on Dec 11, 2014

Top Tech Tools for a Tiny Business

The latest from Rabid Office Monkey:The innovations of modern technology are great news for small businesses and freelancers. If you are trying to do more with less, then take a minute to check you are taking advantage of the tools to help your small...
by Rabid Office Monkey on Jul 17, 2013

5 Ways To Increase The Efficiency Of Your Call Centre

Personally monitoring your staff and getting them into shape to work to their full potential is almost an impossible task but technology now helps us reach our highest possible levels of efficiency. The average agent spends 11% of his day idle, waiti...
by Zintro Blog on Jun 5, 2013

Integrating IVR System (JAVA) By WCF Service Wrapper Using Responder Framework

With the increasing trend of Mobile technology now–a-days, the demand of support for each technology has also increased to resolve the issues, queries and complaints of consumers. This advancement assists customers and consumers to lodge their comp...
by TechSling on Mar 19, 2013

First Bank launches 24/7 customer service in Pidgin, Igbo, Yoruba and Hausa; enables fund transfer, bill payments via Interactive Voice Response

Nigerian bank, First Bank recently upgraded its contact center, First Contact to an interactive, multilingual and 24/7  customer service center. Through the upgrade, First Bank customers around the country will be able to gain easy access to informa...

SuiteRx Pharmacy Software

In today's turbulent healthcare environment savvy pharmacy owners choose business partners with technology tools that will enable them to streamline operations while improving patient care – SuiteRx is that partner!The SuiteRx Intelligent Pharmacy...
by Pharmacy Software System on Jan 3, 2011

IVRRx™ - Interactive Voice Response

IVRRx™ is an interactive voice response solution that integrates with the Abacus Pharmacy management system and automates telephone call handling by routing refills into your pharmacy software. It provides customers and physicians with 24-hour acce...
by Visual Pharmacy Plus on Aug 31, 2010


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