Blog Posts - Online Reputation Management

Should Companies Respond to Online Complainers and Haters?

Customers complain about companies and their products and services more than ever. With a smartphone, they can complain online from almost anywhere and at any time; there’s no cooling off period now after a customer feels offended. Aggrieved custom...
by CyberAlert on Mar 16, 2016

How to build reputation through user generated content

If your business is looking for a great way to maximise its online marketing effort, then user generated content is one very underused but super marketing method. Your worry is that you have a website or a blog, but you receive very little traffic or...
by Business Banter on Feb 10, 2016

5 Ways to Improve Your Online Reputation Ethically

By Joel Cordle Reputation is the backbone of any online business. Consumers examine trust and credibility of companies closely, and customer feedback can travel far and quickly through sites like Amazon, Trip Advisor, Yelp, CNet and Epicurious. Probl...
by CyberAlert on Feb 1, 2016

Fake Reviews Can Endanger Your Business

A family-owned jewelry store had worked hard to build an excellent reputation over the years. Long’s Jewelers of Cambridge, Mass., achieved a strong reputation in the Boston area and an almost-perfect 4.8 star rating on Facebook.  Then it received...
by CyberAlert on Dec 11, 2015

The Four Steps To Getting Your Business On Wikipedia

Do you remember a time when you claimed Wikipedia as your source for information and people would laugh at you? I sure do but I also remember when people used to say Facebook was just for kids. These days, Wikipedia is a tour du force when it com...
by Lawyer SEO Service on Sep 15, 2015

Techniques of Proactive Online Reputation Management

Reputation is everything. These days it’s online reputation that’s everything. A damaged online reputation can severely harm an organization. A single bad online review can destroy a small business, especially one in consumer services such as res...
by CyberAlert on Sep 10, 2015

Getting Trashed Online and What You Can Do About It

  I had a client who was a C celebrity, not even cutting it to the B level. He went through an ugly divorce and his ex-wife ran his name through the mud. Unfortunately, the mudslinging by his ex-wife made it onto a bunch of online publications.
by Lawyer SEO Service on Aug 14, 2015

Another Reason Why Monitoring Online Reviews is Crucial

Online reviews are critical both for a business’s search engine results and for gaining customers’ trust. Reviews often appear near the top of search results for a business. Google often displays reviews near the first search results. It has also...
by CyberAlert on Aug 6, 2015

Should PR Take the Lead in Monitoring & Managing Online Customer Reviews?

by CyberAlert on Jul 16, 2015

10 Tips To Deal With Online Negative Review

The online marketplace has become very active, even a single online negative review can create havoc for any business, whether it is startup or huge one. And, it is also known that every business goes through bad and good reviews with the changing ti...
by SEO Expert : Seogdk on Jul 2, 2015

Better Ways than Non-Disparagement Clauses to Handle Negative Online Reviews

Online reviews have a major effect on buying decisions. There’s just no doubt about that. That’s why businesses strive to promote positive comments and monitor comment boards in order to quickly respond to negative reviews. Some businesses have t...
by CyberAlert on May 14, 2015

PR Responsibility: Educating C-Suite on Power & Perils of Social Media

  Social media and public relations experts warn that high-level corporate executives fail to appreciate both the power and the dangers of social media. Senior marketers polled by Useful Social Media reported that only half of all boardrooms bel...
by CyberAlert on Apr 13, 2015

Steps to Effective Online Reputation Management

  Managing an organization’s online reputation can be like herding unruly cats. The idea is to guide social media conversation about your organization or brand to a more positive light, intervene to limit negative comments and magnify the posi...
by CyberAlert on Feb 18, 2015

Predictions for Media Monitoring and Measurement in 2015

2015 will likely be a tumultuous year for PR and social media measurement. Consolidation was big news in measurement services in 2014. GTCR, a private equity firm, acquired Cision, Vocus, Visible Technologies and Gorkana and started the process of in...
by CyberAlert on Jan 14, 2015

How to Respond to Negative Online Comments

  Most retail shoppers choosing a brand and buyers of B2B products and services check online comments before purchasing. Responding appropriately to negative comments posted online is a crucial component of social media marketing.  Answering th...
by CyberAlert on Dec 15, 2014

Use of Social Media Monitoring to Avoid Crises Increasing, Says PwC Survey

In 2013, there were 200 new cyber-threats every minute. To adjust to heightened risks, corporate directors are becoming more engaged with emerging IT issues, including media monitoring. 41% of public company directors say they are now at least modera...
by CyberAlert on Sep 25, 2014

Top Online Reputation Management Tips For Small Businesses

The term ‘online reputation management’ is an alien one to a large number of small businesses. This is quite surprising because of the implications failing to manage the online conversation about your business may have on sales and potentially th...
by Business Banter on Sep 18, 2014

How to Tell the Internet to “Forget” Content

In May, the European Union Court of Justice ruled that people have the right to be forgotten in Internet search results. During the days following, requests poured in to Google from politicians, doctors and other people asking the search engine to re...
by CyberAlert on Jul 19, 2014

Google und das Recht auf Vergessen

Seit 13. Mai ist die Google Welt nicht mehr die die sie war – denn Google darf bzw. muss nun vergessen! Das “Recht auf Vergessen” hat sich ein Mann vor dem EuGH erkämpft. Der Europäische Gerichtshof (EuGH) hat in einem wegweisende...
by Online Marketing Blog on Jun 18, 2014

Digital pioneer sets a new course as 25AM

by Herman Manson (@marklives) Acceleration Media, a pioneering South African digital business that lost its way — thanks to brand confusion, a temporary leadership vacuum and shareholders issues — has been given by new shareholder Amorphous a new...
by MarkLives on May 11, 2014

Trending Topics