Blog Posts - Service Marketing



Actions speak louder than words

I have just received two identical letters from my gas and electricity supplier SSE (or, SSE Energy Supply Ltd and Southern Electric Gas Ltd, to give the separate companies their proper legal names). The letters begin: “When it comes to custome...
by Gavin Drake on Nov 22, 2013

Creating Customer Value

For companies and small businesses that are truly interested in increasing their bottom-line and growing their business, creating value for customers, then, must be an essential part of their marketing...The post Creating Customer Value appeared firs...
by Marketing Communications Blog on Oct 27, 2013

The World's Best Airline Awards 2013

Ranking 1 to 20 The World Airline Awards are a primary benchmarking tool for Passenger Satisfaction levels of airlines throughout the world, delivering a unique survey format based on analysis of business and leisure travellers, across all cabin tr...
by Host Plus on Jul 23, 2013

Darmex Agro – Resepsionis, Marketing Staff

PT Darmex Agro – Established in Jakarta in 1987 through its subsidiary PT. Dutapalma Nusantara, PT. Darmex Agro has become one of the largest palm oil cultivation, production, exporting group in Indonesia. As one of the pioneering group of comp...
by Info Lowongan Kerja & Karir on Jul 23, 2013

Malindo Feedmill – Marketing Support, Customer Officer

PT Malindo Feedmill Tbk was established in 1997. The Company produces and sell animal feed, particularly broiler breeder feed, broiler layer feed, layer breeder feed and Commercial Day Chicks (DOC). The group also invest in subsidiaries that produces...
by Info Lowongan Kerja & Karir on Jul 11, 2013

How to Increase Customer Trust in Your Business

The latest from Rabid Office Monkey:Whether you are a brand new business or one that has been around for some time, constantly increasing the trust customers have in your business is going to result in a lot of positives for you, no more so than adde...
by Rabid Office Monkey on Jul 6, 2013

YELP Reviews We Like: Providence Optical

For the last 5 years, it seems that all we have heard about on YELP is how to get a bad review off, how do I respond to this, do we have to respond?  I am here to show you a fantastic optical, Providence Optical that works their YELP and it shows. I...
by The Optical Vision Site on May 22, 2013

6 Ways Your Optical Dispensing Habits are Costing You Customers

It’s a beautiful sunny day – the perfect day for patients to get their eyes checked. You pull up your calendar only to find that there are only a few scattered appointments planned today. In fact, it appears that there’s hardly any appointments...
by The Optical Vision Site on May 21, 2013

KECE Group – Sales / Marketing Executive, Customer Service

KECE Group – We are a reputable International Sea and Airfreight Forwarding Company. Due to our rapid growth, we are currently seeking suitable candidates for the following vacant positions: Sales / Marketing Executive Qualifications Female/Mal...
by Info Lowongan Kerja & Karir on May 18, 2013

Handling Bad YELP Reviews

Did you ever see the Adam Sandler movie Happy Gilmore? It was the story of a very unsuccessful hockey player who makes it on the pro golf tour. He does so well playing golf that a competitor feels compelled to hire a heckler to rattle Happy Gilmore,...
by The Optical Vision Site on May 13, 2013

Matahari Department Store – Store Supervisor

PT Matahari Department Store, Tbk – We are a leading Retail company in Indonesia which has been well known as shopping destination, as the most preferred retailer for customer and Indonesian family. Consistently brings value and fashion-high pr...
by Info Lowongan Kerja & Karir on May 9, 2013

Giveaways: Gifts that Individuals Fancy Receiving

The correct kind of promotional solution can mean the distinction among gaining consumers and in fact losing them. As absolutely everyone loves receiving gifts, promotional giveaways are a single of the greatest approaches to foster loyalty and get t...
by Article Technology on May 5, 2013

Customer Service With Autoresponders

Ideally, when you perform customer service, it is done on a one-on-one basis with each of your customers. That works quite well in the offline world-but on the Internet, that simply will not do. Your customers are literally all over the world, and th...
by Marketing Now on Apr 30, 2013

Making Great First and Last Impressions Over the Telephone

Here are 5 ways to make the most of the first few seconds of your call and 3 ways to make the most of the last few seconds. Why Do I Need Contracts? Related Posts: 1. Greet the customer enthusiastically. Put a smile on your face and energy in your vo...
by Marketing Now on Apr 28, 2013

Internet Answering Service

Though most people are now turning to wireless, DSL, and broadband connections for their Internet access, those with dial-up modems still know how, occasionally, you can miss a call from someone important while surfing the web. That’s where an Inte...
by Marketing Now on Apr 26, 2013

How to Get Your Customers to Trust Your Website

Research reveals three important facts: 1) The Internet is one of the most important sources of information. 2) The trustworthiness of the Internet is declining. 3) Customers will come back to your site if they trust it. Why Do I Need Contracts? Rela...
by Marketing Now on Apr 24, 2013

How To Get Your Customers To Fall In Love With Your Products And Services

My hair grows so damn fast. I have to get a hair cut every 3 weeks. Every time I need a haircut I go to Peter in downtown, Vancouver. Related Posts: You know… Peter actually worked in New York 10 years ago. I guess you could say he earned his c...
by Marketing Now on Apr 22, 2013

How to Get Your Customers Saying “Wow”

Just imagine. You have walked out of a shop or put down the phone after purchasing something and your immediate reaction is ôWow!ö How do you feel? Excited; satisfied; fulfilled … eager to return and buy again? Related Posts: Wouldn”t i...
by Marketing Now on Apr 20, 2013

How To Create And Deliver Truly Effective Customer Presentations!

What is a truly effective sales presentation? I would define it as one that generates a call to action that eventually leads to a sale. Is there an underlying theme, across all products and their respective target audiences, on how to deliver this pr...
by Marketing Now on Apr 16, 2013

How to Build a Customer Focused Business

You can have the best products, the plushest offices, the best location, but unless you are a ‘customer focused’ business, all of this counts for nothing, you will never really hit the heights you deserve. Related Posts: So what can you do to bui...
by Marketing Now on Apr 14, 2013


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