Blog Posts - Service Marketing



How Refunds Can Increase Your Sales?

How can that be? If you allow refunds, you are losing sales. The short-term answer is perhaps. The objective of every business is to increase profits for the long-term. Related Posts: If you have a no refund policy, many customers will either not mak...
by Marketing Now on Apr 12, 2013

How About Some Customer Service. Please!!

Communication is one of the most important industries in the world. People have a need to talk, to get in touch with their friends and family, no matter where they are in the world. We started with letters sent with any individual traveling in that d...
by Marketing Now on Apr 10, 2013

Are You Responsive?

Most of you are quite responsive. You greet your patients and customers quickly, professionally and with a big smile (most of the time). You deal with the inevitable change life throws at you and your business with a credible relaxed responsiveness y...
by The Optical Vision Site on Apr 8, 2013

Hit The Jackpot With Customer Complaints

Our most powerful instinct is to avoid customer complaints, but they may be the best thing that happens to your business. Here’s why… Related Posts: Marketing research shows that only 1 out 50 unhappy customers take the time to complain…...
by Marketing Now on Apr 8, 2013

Give Potential Customers A Preview With Autoresponders

Building customer interest and excitement is the first step to successfully marketing many products. Autoresponders play a vital role in building this interest and excitement. For instance, if you were developing an ebook, you may want to start telli...
by Marketing Now on Apr 6, 2013

Getting the Most Out of Your Next Customer Support Call

Consumers will spend millions of dollars on electronics this year. Related Posts: Now we all know the frustration that can quickly set in if the new piece of electronic equipment you purchased doesn’t work as described out of the box. That situ...
by Marketing Now on Apr 4, 2013

Getting More Customers

Surveys show that 85% of success in life relates to your communication, human relations skills, and “emotional intelligence”. Related Posts: Joe Batten, an American motivational speaker said: “Before you tell, ask; before you talk,...
by Marketing Now on Apr 2, 2013

Five Customer Service Points for a Credentialing Service

Quality credentialing verification organizations (CVO’s) create an environment beyond simply generating credentialing reports for medical providers. A CVO with good customer service responds quickly to questions; has trained staff that is assigned...
by Marketing Now on Mar 30, 2013

Finding Offshore Customers for a Call Center Startup

Finding offshore customers for a call center startup is a difficult proposition. The real challenge, however, comes afterwards-delivering and meeting the expectations of those customers! Related Posts: First things first though-how to go about findin...
by Marketing Now on Mar 28, 2013

Establishing A Customer Loyalty Program

A lot of companies nowadays are coming up with various customer loyalty programs to ensure bigger profits for their companies. This may seem to be quite a worn idea already for a customer loyalty program but people, no matter how wealthy they are, ac...
by Marketing Now on Mar 26, 2013

Customer Service Tips That Generate Referrals

How do you define good customer service? Does that simply mean the satisfactory marketing and sale of a product or service to a customer or does it mean something else? Is providing good customer service, good enough? Related Posts: In these days of...
by Marketing Now on Mar 24, 2013

Customer Service-the Real Estate Revolution

Traditionally, real estate has been viewed as a sales industry. But perceptions are changing. Agents around the country are coming to believe that the key to real estate success is service-not sales. Related Posts: Competition and technology now give...
by Marketing Now on Mar 22, 2013

Customer Service Skills Training and ROI

Statistics consistently reinforce that the biggest challenge in today’s contact center environment is agent training. Turnover continues to be high; new hire costs are on the rise-I’ve seen anywhere from $6500 to $10,000 quoted per agent! At the...
by Marketing Now on Mar 20, 2013

Customer Service Live Chat

Live chat customer service works like a voice support; this however is not on the telephone but rather through chatrooms. This is the best case of course, because there are times when you may not have live operators to handle your request for support...
by Marketing Now on Mar 18, 2013

When Customer Service & Marketing Are Off

In today’s world, a disconnect between marketing and customer service can be deadly. Think about the independent roles of each group. Marketing’s goal is to spread the word about the organization, capture consumers’ attention, and d...
by Zach Heller Marketing on Feb 6, 2013

Trends und Prognosen für Banking 2013 - Lesenswertes über Banking KW 2-2013

Die erste vollständige Arbeitswoche ist von Rückblicken und Bewertungen des abgelaufenen, vor allem aber von Prognosen für das neue Jahr dominiert. Einige der interessantesten Beiträge dazu habe ich heute für Sie ausgewählt. Weiterlesen →...
by Der Bank Blog on Jan 11, 2013

To DO: Tell Your Patients You Love Them

Every year it comes up, what to do for Valentines Day? Aside from decorating the office, buying the S.O. (significant other) gift.. this is the perfect time to tell your patients how much you appreciate and love them. Found this on Pinterest.. The Ey...
by The Optical Vision Site on Jan 10, 2013

Online Dating Discounts

dating Sites Free Trials – YouTube0:31 Watch Later Error Match.com Discounts, Coupons Codes, and Free Trial Offers by collectivelight 1,041 views; 1:26 Watch Later Error Dating Sites Ranked – Top Online Singles Sites Reviewed by datingsit...
by On Line Dating on Dec 27, 2012

Is Customer Service the New Marketing?

That’s the question asked and answered in a panel conversation hosted by Software Advice. The question is a good one, and relates directly to a topic often covered on this blog, which is the role of marketing in the digital age. You all know th...
by Zach Heller Marketing on Dec 13, 2012

Garuda Indonesia (Persero) – Sales & Marketing Executive, Ticketing Officer

PT Garuda Indonesia (Persero) – Awarded as “The World’s Most Improved Airline” and certified as 4-Star Airline, Garuda Indonesia has been the leading airline in Indonesia and expanding throughout the world. To support the comp...
by Info Lowongan Kerja & Karir on Dec 4, 2012


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