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Owner: Jody_Pellerin
Listed in: Business
Language: English
Tags: writing, customer service, blogging
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Latest Blog Posts for The Pellerin Portfolio
- Evolve and Adapt to Remain Relevant in Today’s Working WorldScott Burns, a noted financial columnist, posted a column about a woman who showed that the recent economic upheavals did not have to end in disaster. Kristen Hertel had been a successful employee of a large real estate brokerage firm. When the botto...
- Evolve and Adapt to Remain Relevant in Today’s Working WorldScott Burns, a noted financial columnist, posted a column about a woman who showed that the recent economic upheavals did not have to end in disaster. Kristen Hertel had been a successful employee of a large real estate brokerage firm. When the botto...
- Another Nail in the Post Office CoffinEven before the Post Office’s current problems, stemming from a requirement for prepayment into retirement programs, it hadn’t been a place you wanted to business with. It has been the butt of jokes for years about their service record: S...
- Another Nail in the Post Office CoffinEven before the Post Office’s current problems, stemming from a requirement for prepayment into retirement programs, it hadn’t been a place you wanted to business with. It has been the butt of jokes for years about their service record: S...
- No Joy in Dirtville: The Rangers Lose Steam, Could Your Employees Run Out of Gas, Too?I’m not really a sports fan but I got a little excited last week when it looked like the Rangers were about to win their first World Series. That was a heart-breaker, not being able to come back in that final game and git’er done. Hence,...
- No Joy in Dirtville: The Rangers Lose Steam, Could Your Employees Run Out of Gas, Too?I’m not really a sports fan but I got a little excited last week when it looked like the Rangers were about to win their first World Series. That was a heart-breaker, not being able to come back in that final game and git’er done. Hence,...
- Customer Service R&R: Metrics and Rewards & Recognition90% (of) Employees say customer experience is very important or critical in their company’s strategies 31% (of) Employees say company recognized or rewards employees for improving the experience. from How to Build a Customer-Centric Culture Tha...
- Customer Service R&R: Metrics and Rewards & Recognition90% (of) Employees say customer experience is very important or critical in their company’s strategies 31% (of) Employees say company recognized or rewards employees for improving the experience. from How to Build a Customer-Centric Culture Tha...
- When VOC Calls – ListenI don’t know about your newspaper, but mine seems full of bad news today. Housing prices are sinking, the President of the Federal Reserve Bank of Dallas says the economy is near stall speed, and Reddy Ice Holdings is in danger of being deliste...
- When VOC Calls – ListenI don’t know about your newspaper, but mine seems full of bad news today. Housing prices are sinking, the President of the Federal Reserve Bank of Dallas says the economy is near stall speed, and Reddy Ice Holdings is in danger of being deliste...
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